Client Services

All of the programs that HOPE operates are for those experiencing homelessness, and they all have the same goal. We connect people with the only cure for homelessness...HOUSING.

HOPE uses best practices and proven models from around the country along with very close collaborations with agencies all over Northwest Louisiana to ensure that every person has the opportunity to connect with the services they need to obtain or maintain permanent housing.

The HMIS project enables agencies to track clients and the services provided to them, and It also enables us to measure the combined effectiveness these agencies are having collectively on our system wide goal of making sure that no individual or family ever has to spend the night outside as the result of a housing crisis.  HOPE's HMIS System Administrator, Tosha Stamps, reports on these outcomes nationally throughout the year. Our HMIS implementation is part of the Louisiana statewide HMIS system.

HOPE Connections

Bringing people together to prevent and end homelessness in Northwest Louisiana

The Day Shelter serves as one of the primary ways our system engages those who are unsheltered by providing showers, laundry, telephones, computers, and connections to the services of many agencies. This project’s end goal of assisting those served to be assessed by the      VI-SPDAT in order to obtain housing that most appropriately meets their needs to ensure success.

The Street Outreach Team is well-known to those experiencing street homelessness in our area. The truck they utilize is well-marked, so that they can easily be identified by unsheltered individuals. Additionally, they can be reached on work cell phones so that clients and those who identify people living homeless can inform them of needed services. The Outreach Team conduct street outreach to those living in homeless camps, abandoned buildings, cars, etc. activities five days a week and respond to frequent calls from first responders and concerned citizens. Once the team determines homelessness, they provide assessments and attempt to connect people with needed services and/or sheltering.